EU Customers, order at our new website: Capella Europe

USA Shipping:

For products that are in stock, please allow 3-5 days for order processing time
(excluding weekends and holidays).

Reminder: Please note if choosing Priority Overnight, this is only the method of transportation. Your order is contingent on availability of product and the time your order has been placed. Please keep in mind all subsequent shipments pertaining to the original order will ship via FedEx Ground. FedEx does not guarantee delivery of air shipments being sent Priority Overnight will be delivered the following day if the package is considered a dangerous goods package.

A dangerous goods package is considered as such if any product within your order contains a flavor concentrate that's considered a flammable liquid. To determine if your order contains a flammable liquid, please identify any product number that contains an “F.”

Capella Flavors will not provide refunds or credits for delayed air packages containing flammable products. If you have selected to ship with UPS, this statement applies to; Next Day, 2 Day, and 3 Day Air.

Regardless of the shipping method chosen, the actual ship time is determined from the day your order leaves our facility excluding holidays and weekends..

Our shopping cart will automatically offer you the best, most economical shipping options based on the destination and weight of your package.

International Shipping:

We offer Fedex shipping for all our orders.

Currently, all orders received, will ship within 2 weeks or sooner depending upon the products in the order. We are working to remedy this issue.

The shipping time is determined from the day your order leaves our warehouse.

We will do everything we can to process your order in the most efficient timeframe possible.

NOTE: All Duties and VAT taxes are the responsibility of the receiver.

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